Jomjudi Privacy Policy – Malaysia Member Personal Data Protection

Introduction & Purpose of This Policy

JomJudi ("we", "Platform") are fully committed to protecting the privacy of every member who uses our services at jomjudi.fun. This Privacy Policy explains in detail how we collect, use, store, share and protect your personal information.

This document applies to all users of the jomjudi platform, including website visitors, registered members and any individual who interacts with our services through any channel — whether via a desktop web browser or your smartphone.

By using the jomjudi platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.

Information We Collect

Jomjudi only collects information that is strictly necessary to provide you with a safe, seamless, and quality service. Below are the categories of information we collect:

• Registration Information: Full name, date of birth, email address, phone number, and username provided when registering your account.
• Identity Verification Information (KYC): Copies of your ID card or passport, bank statements, and proof-of-address documents may be requested for compliance purposes.
• Financial Information: Bank account details, e-wallets and transaction records for deposits and withdrawals — however, we do not store credit or debit card numbers directly.
• Usage Data: Information on how you use the platform, including games played, session duration, clicks, and betting history.
• Technical Data: IP address, browser type, operating system, screen resolution and device information used to access the platform.
• Cookies & Similar Technologies: Data collected through cookies, pixels and other tracking technologies to improve the user experience.

How We Use Your Information

The information we collect is used responsibly for the following purposes:

1. Account Management: Create, verify, and securely manage your member account.
2. Transaction Processing: Process deposits and withdrawals accurately and promptly through trusted payment channels.
3. Legal Compliance: Meet KYC requirements, anti-money laundering (AML) obligations, and reporting duties to the relevant authorities.
4. Platform Security: Detect and prevent fraud, unauthorised access, and platform abuse.
5. Service Communications: Send important notifications regarding your account, transactions, changes to terms, and security updates.
6. Marketing & Promotions: Deliver information about promotions and exclusive offers — only if you have opted in to receive them.
7. Platform Enhancements: Analyse usage patterns to improve the gaming experience and the platform's technical performance.
8. Customer Support: Help you resolve any issues or enquiries more efficiently.

We adhere to the principle of minimum data collection — meaning we only collect what is necessary and do not retain data longer than required.

Information Sharing with Third Parties

Jomjudi does not sell or rent your personal data to any third party for marketing purposes. However, we share information in the following limited situations:

• Service Providers: Companies that help us operate the platform, such as gaming software providers, payment processors, and customer support service providers, are all bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order or directive from a competent authority.
• Rights Protection: To protect the rights, property, or safety of jomjudi, our members, or the public from threats or fraud.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred — and you will be notified in advance.

Cookie Policy

Jomjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language, theme, and display settings for a more personalised experience.
• Analytics Cookies: Help us understand how you use the platform so we can continually improve our services. This data is collected anonymously.
• Marketing Cookies: Used to display relevant promotional content. You may opt out of these cookies through your browser settings.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the jomjudi platform.

Data Storage & Retention Period

Jomjudi retains your personal data for as long as your account is active or as needed to provide our services. After an account is closed, we retain certain records for a defined period in accordance with applicable legal and financial regulatory requirements.

• Financial Transaction Records: Stored for 7 years as required for financial and tax compliance
• KYC Verification Documents: Stored for 5 years after account closure
• Support Communication Logs: Stored for 2 years for reference and dispute resolution
• Platform Usage Data: Stored for 1 year after the last session
• Marketing Information: Deleted within 30 days after you withdraw your consent

Once the retention period expires, your data will be securely deleted or anonymised in accordance with industry-standard procedures.

Your Rights as a Member

As a jomjudi member, you have the following rights regarding your personal data. We fully respect and uphold these rights:

• Right of Access: Request a copy of all personal data we hold about you at any time.
• Right to Rectification: Request correction of any inaccurate or incomplete information in your profile.
• Right to Erasure: Request that your personal data be deleted, subject to our legal obligations to retain certain records.
• Right to Restrict Processing: Request that we restrict how we use your data under certain circumstances.
• Right to Data Portability: Receive your data in a machine-readable format for transfer to another service provider.
• Right to Object: Object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Withdraw your consent for certain data processing without affecting the validity of processing carried out prior to withdrawal.

Data Security Measures

Jomjudi continuously invests in the latest security infrastructure to ensure your data is always protected. Our security measures include:

• 256-bit SSL encryption for all communications between your browser and jomjudi servers
• Two-factor authentication (2FA) to protect your account from unauthorised access
• 24/7 security monitoring by a dedicated cybersecurity team
• Regular penetration testing conducted by independent security experts
• Role-based access control (RBAC) — only authorised staff may access sensitive data
• Passwords are stored using irreversible hashing algorithms
• Automated data backups with encryption stored at secure, remote locations

While we take all reasonable precautions, no system can guarantee 100% absolute security. We encourage you to help protect your account by using a strong password and never sharing it with anyone.

Cross-Border Data Transfers

In operating a platform that involves global technical infrastructure, your data may be processed or stored on servers located outside Malaysia. In such cases, jomjudi ensures that such data transfers are protected by safeguards equivalent to or higher than local standards.

We only use infrastructure providers that hold internationally recognised security certifications and comply with global data protection standards.

Changes to This Privacy Policy

Jomjudi reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any material changes will be communicated to you through:

• Prominent notifications displayed on the jomjudi homepage
• Notification email to your registered email address
• Updating the "Last Updated" date at the top of this document

Continued use of the jomjudi platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.